One relay outage claim has been rejected after the claimant failed to produce a complete machine witness sequence for the automated handling path that preceded the event.
The outage itself is not disputed. The issue is attribution. The insurer argues that without a clean witness chain, the claimant cannot prove where procedural responsibility actually shifted between machine branches, supervisory layers, and local fallback logic.
This is exactly the kind of case that will make machine witness infrastructure harder to treat as optional. When financial recovery depends on it, logging stops being a philosophical preference and becomes part of the claims surface itself.